Terms of Service

Last update: 23 October 2017

The website at https://www.getreminded.com is owned and operated by GetReminded Pty Ltd. ABN 83 620 016 604 (hereafter referred to as “GetReminded”, “we”, “us”, or “our”). GetReminded is a free online service that sends automated reminders about a contract, policy, or service that will expire on a date nominated by the user. Reminder emails will include one or more relevant third party advertisements.

By setting up an Account on the GetReminded platform, you (hereafter “you”, “your” or “user/s”) agree to comply with the following Terms of Service (“Terms”).

1. Key Terms

  • “Account” – your profile consisting of information collected during and after the registration process;
  • “Content” – all text, graphics, images, video, documents, data or any other materials viewed on the Platform or in other communications channels;
  • “Services” – the services, information and resources provided by GetReminded to all users via the Platform and all other communications channels;
  • “Platform” – the software and databases that enable users to set up an Account with at least one nominated expiry date for a contract, policy, or service. It encompasses both the website and mobile application;
  • “Dashboard” – the Account main page on the Platform where registered users can add, edit or delete personal reminders and information.

2. Disclaimer

GetReminded, including its agents, contractors, officers, directors, shareholders, employees, and any other third parties associated with GetReminded Platform, to the maximum extent permitted by law, disclaim all liability and responsibility for, and you agree to release us from, any damage or loss that might be suffered by you or any other third party caused directly or indirectly by the use of the Platform.

Except to the extent that these terms apply or as required by law, your use of the website and receipt of any information from us does not create any legal relationship between you and us.

3. Modifications

GetReminded reserves the right to change these Terms at any time, including with respect to the timing and format of reminders. Before changing these terms, GetReminded will give users notice of changes before they take effect, although this may not always be possible. Please check our Terms of Service page for updates. Such modifications will be effective immediately upon posting (or if a date is specified in the notice, that date). Continued access or use of the Platform shall be deemed evidence of your acceptance of the modified Terms.

4. Compliance

GetReminded is on online service intended for users living in Australia. The laws of New South Wales, Australia, govern these Terms. All users submit to the exclusive jurisdiction of the courts of that State for all matters relating to these Terms. Any dispute arising out of your use of the Platform will be subject to the exclusive courts of that jurisdiction. You may not assign any of your rights or obligations under these Terms without the prior written approval of GetReminded.

If any provision of these Terms is held by a court to be invalid or unenforceable, then such provision(s) shall be severed to the extent necessary to address such invalidity or unenforceability, with all other provisions remaining in full force and effect.

5. How the Platform Works

GetReminded does not charge users any fees to open or hold an Account.

The GetReminded Platform provides users with the means to nominate one or more expiry dates for personal contracts, policies or services. Users must first create an Account by registering with their name, email and at least one reminder service. A verification email will be sent to every new user, requiring a link to be clicked that verifies the submitted email address. By creating an Account after verification, you are opting in to receive regular reminder emails.

You will receive a series of emails containing a reminder of an expiry date you nominated for a particular contract, policy, or service. The emails will be sent at various intervals to alert you about the expiry date and include advertising content related to the contract, policy, or service.

Opening an Account automatically creates a Dashboard to manage your reminders. On the Dashboard, you can perform functions including changing the date of a reminder or deleting a reminder. Deleting your Account is the only way to opt out of all reminder emails.

Unless you have updated the expiry dates for one or more reminders, we will continue to provide an annual reminder as a courtesy.

6. No Spam Guarantee

GetReminded has a No Spam Guarantee. YOU WILL ONLY RECEIVE REMINDER EMAILS AT INTERVALS IN THE SIXTY DAYS BEFORE OR TEN DAYS AFTER THE NOMINATED EXPIRY DATE. REMINDER EMAILS MAY INCLUDE ADVERTISER CONTENT RELATED TO THE CATEGORY OF THE REMINDER. GetReminded will occasionally send administrative emails with general information and service updates that will exclude advertising content.

7. Third Party Advertising

Reminder emails sent by GetReminded to your email address will usually include third party advertisements that are relevant to the Category of the nominated reminder. For example, a reminder about a mobile phone contract will include advertising from one or more mobile phone companies. We will never directly provide your personal details to a third party.

Advertisers can only communicate with you by placing advertisements within reminder emails sent by the Platform. GetReminded does not earn any commissions from sales arising from the advertisements published and sent from the Platform.

8. Links to Third Party Sites

By registering with the Platform, users will receive emails that contain links to websites controlled by parties other than GetReminded. GetReminded provides these links as relevant information for its users. Except as expressly stated otherwise on the Platform, and to the maximum extent permitted by law, GetReminded is not responsible for and does not endorse, or accept any responsibility for, the use or content of these third-party sites. A user must always be cautious and take reasonable precautions to ensure that each such third-party site is free of viruses or other elements of an intrusive or illegal nature.

9. Termination of your Account

If you breach these Terms, GetReminded reserves the right to suspend or terminate your Account at any time without prior notice. GetReminded may, with or without prior notice, without liability to you, with or without cause, and at any time, terminate your access to the Platform. GetReminded’s proprietary rights, indemnities, disclaimer of warranties, limitations of liability and miscellaneous provisions shall survive any such termination. GetReminded may provide notice of termination by regular email, but is not obliged to do so. You may cancel your GetReminded Account at any time by sending an email to gethelp@getreminded.com.au.

10. Intellectual Property Rights

We own all intellectual property in GetReminded and the Platform, including any updates, enhancements and new features that we may add from time to time. All Platform images, graphics, video, text, software are the sole copyright of GetReminded Pty Ltd, its suppliers and partners unless expressly indicated otherwise. You must not use framing technologies or embed in another website any of the material and content appearing on the Platform without the prior written consent of GetReminded. You must not modify, copy or distribute the Platform Content in any way except as expressly provided for on the Platform or expressly authorised in writing by GetReminded. You must not republish, reproduce, distribute, perform, display, post, transmit, or download the Content except as expressly provided for on the Platform or expressly authorised by GetReminded. You may use the Content of the Platform only for the purpose of using Our Services and for no other purpose. Australian copyright and trademark laws protect all the Content on the Platform. This Terms of Service enable you to use the Services provided by our Platform and you may not copy, modify, distribute, sell or lease any part of our intellectual property. We own all trademarks, branding and logos contained in, or relating to, GetReminded and you cannot use them for any purpose without our express written consent.

11. Information and Confidentiality

GetReminded takes all practical steps to maintain the accuracy and integrity of the information on the Platform. However, GetReminded does not guarantee its correctness, accuracy or completeness. The Platform may contain inaccuracies, omissions or errors. Furthermore, the possibility exists that users or other persons may make unauthorised alterations or may add Content to the Platform without our knowledge or consent. GetReminded disclaims all liability for any unauthorised alterations to the Platform, to the maximum extent permitted by law. If you believe that information found on the Platform is unauthorised, inaccurate or incomplete, please inform us by email to gethelp@getreminded.com.au. Our Privacy Policy governs any personal information you submit to the Platform – for more information please visit our Privacy Policy page). This Privacy Policy applies to all and any information you may provide to the Platform as a user or to receive further information, updates and promotions about and/or related to the Platform. We do not claim ownership of any personal information you send to us or any other content, data or information that you may provide to us. You will continue to own any and all intellectual property rights in such information. However, you agree to grant us an irrevocable, perpetual, non-exclusive, assignable, worldwide and royalty-free licence to use, store, reproduce, communicate, publish, display or distribute such information in an anonymous manner. This right continues even if you no longer use Our Services or the Platform.

We will only use this information for the purposes of operating, promoting or improving Our Services and the Platform, for developing other products or services, and for any other purposes set out in our privacy policy. This means, for example, that we might use this information to compile statistical information for use in marketing GetReminded, to make improvements to GetReminded, or to develop complementary products or services. If you would like to know more about how we use, store or handle your personal information, please contact us at the email address stated below. You are responsible for maintaining your Account information and keeping your password confidential and restrict access to your Account. You are responsible for access to your Account and maintaining the security of your password.

12. Miscellaneous

These Terms (together with the Privacy Policy) form the entire understanding relating to the use of the Platform. GetReminded reserves the right to change these Terms or policies relating to the Platform at any time, and such changes will be effective upon being posted on the Platform. You acknowledge that these Terms are binding to you and agree to visit this page from time to time to review the current Terms. Expressly designated legal notices may supersede certain provisions of these Terms. These notices may be posted on the Platform from time to time. Your continued use of the Platform after any such postings is considered your consent to such changes.

13. Contact Details

Our Sydney office is located at 119 Willoughby Road Crows Nest NSW 2065 Australia.

We welcome feedback from customers. Please send emails to gethelp@getreminded.com.