Privacy Policy

Last updated 6 November 2017

GetReminded Pty Ltd. (GetReminded) respects your privacy and is committed to protecting the privacy of any information we collect in accordance with the Australian Privacy Act of 1998 and the Australian Privacy Policy guidelines. This Privacy Policy governs all information you provide when opening an Account and when you use the Services we provide. It is intended to explain what information we collect and how we use it.

Information We Collect

GetReminded collects non-personally identifiable and non-aggregating information. These are the specific types of information we collect of gather:

Information about your current policies and contracts. This information is limited to the current provider and specific expiry date of the current policy. We do NOT collect billing, payment, or account information.

GetReminded account profile information. The basic information we require to establish a valid registration with GetReminded is your first name, email address and home post code. 

Get Reminded uses cookies to record and log user behaviour on our website. We use both session-based and persistent cookies.

Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your GetReminded account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are associated with your GetReminded account and personal information in order to remember that you are logged in and which teams you are logged into. Other cookies are not tied to your GetReminded account but are unique and allow us to do site analytics and customization, among other similar things. If you access GetReminded through your browser, you can manage your cookie settings there but if you disable all cookies you may not be able to use GetReminded.

How we use your information

Providing the GetReminded service

We use information you provide to authenticate you and deliver content and messages to you.

Understanding and improving our products. To constantly improve Get Reminded we have to understand how users are using it. We collect usage data and we intend to use it many different ways to improve our products, including research. This policy is not intended to place any limits on what we do with usage data that is aggregated or de-identified so it is no longer tied to a unique GetReminded user.

Communicating with you

We may send you occasional administrative emails, particularly in relation to our service offering, changes to this policy or security notices. These messages are considered part of the service and you may unsubscribe to them. Unsubscribing from Get Reminded communications will provide the option to opt out of category-specific communications or complete removal from the Get Reminded service.

Sharing and Disclosure

There are times when communications and related content and other user information may be shared by GetReminded. This section discusses only how GetReminded may share user information. GetReminded may share information:

With consent, to comply with legal process, or to protect GetReminded and our users. When we have your consent or if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or GetReminded; or to detect, prevent, or otherwise address fraud, security or technical issues. If we receive a law enforcement or other third-party request for information we will provide prior notice to the subject of the request where we are legally permitted to do so.

With third party service providers and agents. We may employ third party companies or individuals to process personal information on our behalf based on our instructions and in compliance with the Australian Privacy Guidelines. For example, we may share data with a security consultant to help us get better at preventing unauthorized access or with an email vendor to send messages on our behalf. We may also share data with hosting providers, and technology partners who work on our behalf.

We WILL NOT share or provide GetReminded customer information with third party organisations and advertisers.

Security

GetReminded takes reasonable steps to protect information you provide to us as part of your use of the GetReminded service from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store and the current state of technology. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free.

Changes to this Privacy Policy

We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use GetReminded after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.

Contact Details

The Sydney office of GetReminded Pty. Ltd. is located at:

119 Willoughby Road, Crows Nest NSW 2065 Australia

We welcome feedback from customers.  The email address for feedback is gethelp@getreminded.com.