Get Reminded
Open in the Get Reminded app

Frequently asked questions

Here are answers to the most frequently asked questions about GetReminded, including how to edit reminders and our commitment to your privacy. If you have any questions that are not answered here, please get in touch by email or complete this short survey form to send feedback.

What is GetReminded?

The GetReminded app is 100% FREE to use. Forever.

Use GetReminded to store the expiry dates of service contracts, plans, policies and documents that must be renewed sometime in the future, often years ahead (which is why so many people forget them and panic at the last minute so overpay because they don't get the time to shop around).

You will receive a series of in-app notifications and email reminders before the expiry date. These may include relevant advertiser offers so you can start shopping around for a new provider straight from the app.

Download* the app from the Apple App Store or Google Play Store or sign up on the website.
* Selected countries at this stage including Australia/NZ/USA/UK/Ireland

What sort of reminders can I setup?

Reminders include the following:

- Mobile/cell smartphone plan
- Electricity and gas plans
- Insurance policies [i.e. home contents, building, compulsory third party, car, motorbike & caravan]
- Bills like weekly rent, monthly fees, or quarterly rates
- Vehicle registration and driver licence
- Passport and travel Visa/entry passes
- Interest-only and Fixed Interest home loans
- 0% credit card balance transfer
- Internet and Streaming TV subscription
- App and software subscription
- Pet health and checkups
- Personal health annual checkup
- Birthdays and anniversaries

Got ideas for more? Email us at [email protected]

How does it work?

After setting up your reminders, you will receive a series of in-app notifications and emails within 60 days* of the expiry date. Alerts may include relevant advertiser offers, giving you time to shop around so you can make a more informed purchase decision. This makes it easy to decide what's the best way to save money right at the time you need to renew the contract or document.

* Except passport reminders where alerts start 8 months before an expiry date since many countries require 6 months validity to enter.

Can I use GetReminded if I don't have a fixed expiry date for a particular service?

Yes. You can enter any date that you want and think of it as a 'Review date' instead of an 'Expiry date'. This basically means you are setting an alert to check with your service provider that you are still getting the best rate; such as a home loan, or a subscription that has no fixed end date.

How do I edit or delete a reminder?

Open the app, click the 'Edit' link at the top of each reminder, or the 3 dots if you want to 'delete' the reminder.
In 'Edit' mode you can change any details including the Provider/Purpose, Description, Cost and Expiry date.

As a courtesy, unless you have updated the expiry date, we will continue to provide reminders based on the pre-set rollover period.

Why do I need GetReminded?

When a service contract expires, such as your mobile/cell phone plan, you may continue paying for the handset even though it has been paid off. Energy contracts are also known to default to a higher rate when the original contract lapses. There are high financial penalties for a lapsed car registration and driver licence, whilst no one wants their passport to expire.

GetReminded enables you to stay in control of these documents and save money by never overpaying again.

What do we do with your personal information?

Your personal information is stored in our secure database and will never be shared with any third party. GetReminded does not share the user data we collect with other companies for the purpose of tracking our users across other apps and websites.

We collect a minimum amount of information required to activate your reminder, which is not personally identifiable data as defined in section 6(1) of the Australian Privacy Act 1988. The app is compliant with Europe’s General Data Protection Regulations (GDPR) and the California Consumer Privacy Act (CCPA).

What is our 'No Spam Guarantee'?

GetReminded has a 'No Spam Guarantee'. This means we don't send our registered subscribers unsolicited communications promoting goods and/or services from unrelated 3rd parties. Instead, you will only receive notifications during the specified period BEFORE your nominated expiry date.

Of course, we will also send occasional administrative messages about platform updates or managing your account.