Get Reminded
Open in the Get Reminded app

Frequently asked questions

Here are the most frequently asked questions about GetReminded. If you have any questions that are not answered here, please get in touch by email or send feedback here.

What is GetReminded?

We are a free service to store the expiry dates of a contract, plan, policy or document that you will need to renew. Sign up on this website or via our app on the Apple App Store and Google Play Store. GetReminded will send in-app notifications and email reminders before the expiry date. These may include relevant advertiser offers so you can save money when you renew a contract or plan.

What sort of reminders can I setup?

Reminders include the following:

- Mobile phone plan
- Electricity and gas plans
- Insurance policies [home contents, buildings, car, motorbike & caravan]
- Bills like weekly rent, monthly fees, or quarterly rates
- Vehicle registration and driver licence
- Passport and travel Visa
- Interest-only and Fixed Interest loans
- Buy now, pay later loans
- 0% credit card balance transfer
- Internet and Streaming TV
- App and software subscriptions
- Personal health annual checkups
- Pet reminders
- Birthday and anniversary dates

How does it work?

GetReminded is 100% FREE to use. Forever.

After you register and set up one or more reminders, you will receive a series of in-app notifications and/or emails within 2 months* of the expiry date. Alerts may include relevant advertiser offers, giving you time to shop around so you can make a more informed purchase decision. This makes it easy to decide what's the best way to save money right at the time you need to renew the contract or document.
* Passport reminders are sent from 8 months before the expiry date as many countries require 6 months validity to enter.

Can I use GetReminded if I don't have a fixed expiry date for a particular service?

Yes. You can set any date that is a 'Review date' instead of a fixed 'Expiry date'. This basically means you are setting an alert to check with your service provider that you are still getting the best deal on commitments; such as a subscription that is paid monthly but has no fixed end date.

Why do I need GetReminded?

When a service contract expires, such as your mobile phone plan, you may continue paying for the handset even though it has been 'paid off'. Energy contracts are also known to default to a higher rate when the original contract lapses. There are severe financial penalties for a lapsed car rego and driver licence, whilst no one wants their passport to expire.

GetReminded enables you to stay in control of these documents and save money by never overpaying again.

How do I renew a reminder?

Login to your Dashboard, click the 'cog' icon in the top right corner of the relevant tile, click the 'Edit' option and change the expiry to a new future date. Also, you can edit the Provider if you have found a better deal elsewhere!

Follow these steps to also delete a reminder if required. As a courtesy, unless you have updated the expiry date, we will continue to provide reminders based on the pre-set rollover period.

What do we do with your information?

Your personal information is stored in our secure database and will never be shared with any third party. GetReminded does not share the user data we collect with other companies for the purpose of tracking our users across other apps and websites.

We collect the minimum amount of information required to activate your reminder, and this is not personally identifiable data (or 'personal information’) as defined in section 6(1) of the Australian Privacy Act 1988.

What is our 'No Spam Guarantee'?

GetReminded has a 'No Spam Guarantee'. This means we don't send our registered users unsolicited communications promoting goods and/or services from unrelated 3rd parties. Instead, you will only receive reminder emails and in-app notifications during the period before your nominated expiry date. Of course, we will also send occasional administrative messages about platform updates or managing your account.