Frequently asked questions

Here are the most frequently asked questions about the GetReminded service. If you have any questions that aren’t answered here, please get in touch by email or send feedback here.

What is GetReminded?

We are a free online service where you can register any contract, policy or service you are committed to renewing. We will send you a reminder that it’s about to expire, so you aren't penalised for not doing so.

Why do I need GetReminded?

When a service contract expires, such as your energy contract, many companies default you to a plan with higher rates than your original contract. GetReminded enables you to stay in control of your contracts and save money by never overpaying again.

How does it work?

We will remind you by email approaching the expiry date of your nominated contracts, policies, or services. We ONLY contact you around the time when you need to update your policies. The email will include advertiser messages offering a competitive deal, making it easier for you to decide what's the best way to save money.

What do we do with your information?

Your personal information is stored in our secure database and will never be shared with any third party. We only collect the minimum amount of information to activate your reminder but don't hold financially sensitive or personally identifiable data.

What is our No Spam Guarantee?

GetReminded has a No Spam Guarantee. This means we don't send random emails at times you don't want to hear from us. Instead, you will only receive reminder emails during the period before and/or after your nominated expiry date. We will also send you occasional administrative messages about updates or managing your account.

What happens when I renew a policy, contract or service?

Simply log in to the Dashboard to edit the expiry date, and provider if that also changes. You can also delete a reminder. As a courtesy, unless you have updated the expiry date, we will continue to provide an annual reminder.