Get Reminded
Open in the Get Reminded app

Frequently asked questions

Here are answers to the most frequently asked questions about GetReminded, including how to edit reminders and our commitment to your privacy. If you have any questions that are not answered here, please get in touch by email or complete this short survey form to send feedback.

What is GetReminded?

The GetReminded app is 100% FREE to use.

With a GetReminded account, you can easily store the expiry dates of many different service contracts, plans, policies and documents that must be renewed sometime in the future, often years ahead (which is why so many people forget them and panic at the last minute so overpay because they don't get the time to shop around).

You will receive a series of in-app notifications and email reminders before the expiry date. These may include relevant advertiser offers so you can start shopping around for a new provider straight from the app.

Download* the app from the Apple App Store or Google Play Store or sign up on the website.
* Selected countries at this stage including Australia/New Zealand/USA/UK/Ireland

What sort of reminders can I setup?

Reminders include the following:

- Mobile/cell smartphone plan
- Electricity and gas plans
- Insurance policies [i.e. home contents, building, compulsory third party, car, motorbike & caravan]
- Bills like weekly rent, monthly fees, or quarterly rates
- Vehicle registration and driver licence
- Passport and travel Visa/entry passes
- Interest-only and Fixed Interest home loans
- 0% credit card balance transfer
- Internet and Streaming TV subscription
- App and software subscription
- Pet health and checkups
- Personal health annual checkup
- Birthdays and anniversaries

Got ideas for more? Email us at [email protected].

How does it work?

1. Create a free account
2. Choose the Category you want a reminder in
3. Choose a sub-category/provider/type from the dropdown lists
4. Add a brief description of you want
5. Enter the amount you pay each week/fortnight/month/etc. (as applicable)
6. Enter the expiry date (or a review date if no actual expiry) and click 'Create'

After setting up reminders, a series of in-app notifications and emails are sent within 60 days* of the expiry date. Alerts may include relevant advertiser offers, giving you time to shop around to make an informed purchase decision.

* Except passport reminders where alerts start 8 months before the expiry date as many countries require 6 months validity to enter.

Why do I need GetReminded?

When a recurring annual or multi-year service contract expires, such as your mobile/cell phone plan or an insurance policy, you are at risk of paying much more than you should if you don't take the time to compare the market and find out what is the best price product for your needs today. Energy contracts are particularly bad as they will default to a higher rate when the original contract lapses.

There are high costs for renewing a lapsed car registration and licence, whilst no one wants their passport to expire and endure the time and cost of getting a new one issued.

GetReminded enables you to stay in control of these documents and save money by never overpaying again.

Why use GetReminded instead of a standard smartphone calendar app?

Of course a standard smartphone calendar app can 'remind' you to do something. So we built additional functionality that phone apps don't have: i.e. dual app & email notifications; expense & budgeting calculator; multiple alerts are sent so you don't swipe away and forget; plus in-app shopping links to make it easy to start shopping around.

It's totally free so try it and see for yourself if it can simplify your life admin plus save you some money.

How do I put reminders on 'repeat'?

GetReminded works a bit differently from standard calendar apps that have 'repeat' reminder functionality. Our reminders rollover automatically by a predetermined period (i.e. a week/fortnight/month/quarter/year) depending on the reminder type, so there is no ability to set them on 'repeat'.

All short period reminders are found in the 'Bills' category - that is specifically for regular bill payments that must be paid on a schedule of one week/fortnight/month/quarter.

For example, a reminder set as 'Bills > Weekly bill > Rent > 20/10/22 will auto rollover 7 days from that date and keep rolling over by 7 days so there's no need to manually edit. If that was a Monthly time period it would auto roll over to the same date the following month.

All the other Categories are for annual (or longer) rollover periods as they are for multi-year contracts like energy, insurance, subscriptions, loans, mobile phone, etc.

Can I use GetReminded if I don't have a fixed expiry date for a particular service?

Yes. You can enter any date that you want and think of it as a 'Review date' instead of an 'Expiry date'. This basically means you are setting an alert to check with your service provider that you are still getting the best rate; such as a home loan, or a subscription that has no fixed end date.

How do I edit or delete a reminder?

Open the app, click the 'Edit' link at the top of each reminder, or the 3 dots if you want to 'delete' the reminder.
In 'Edit' mode you can change any details including the Provider/Purpose, Description, Cost and Expiry date.

As a courtesy, unless you have updated the expiry date, we will continue to provide reminders based on the pre-set rollover period.

What do we do with your personal information?

Your personal information is stored in our secure database and will never be shared with any third party. GetReminded does not share the user data we collect with other companies for the purpose of tracking our users across other apps and websites.

We collect a minimum amount of information required to activate your reminder, which is not personally identifiable data as defined in section 6(1) of the Australian Privacy Act 1988. The app is compliant with Europe’s General Data Protection Regulations (GDPR) and the California Consumer Privacy Act (CCPA).

What is our 'No Spam Guarantee'?

GetReminded has a 'No Spam Guarantee'. This means we don't send unsolicited messages promoting goods and/or services from unrelated 3rd parties. Instead, you will only receive contextual offers from our partners before your nominated expiry date.

Also, we will send occasional administrative messages about platform updates or managing your account.

How do I delete my account?

In the app, go to the 'Settings' tab, scroll down to the bottom to the "DELETE ACCOUNT" link. Click the link and your account will be deleted from our database.