Get RemindedOpen in the Get Reminded app
Get Reminded
Problem: App doesn’t open or asked to log in repeatedly. These issues can occur because the app has not synced with your phone’s software version, or the login credentials are not stored properly.
Solution: 1. Delete the app from your phone. 2. Re-install the app to get the latest version. 3. Log in again. Don’t worry, all reminders are safely stored and will reappear after login.
Tip: If the app isn’t working and you need to access your reminders immediately, try logging in to the website (link here) whilst your app issue is being investigated (see below ‘Contact Us’).
Junk/Spam Folder
Some subscribers have reported that emails from ‘[email protected]’ are put in their Junk/Spam folder. To ensure this doesn’t occur, add our email address to your ‘Safe Senders’ list.
Delete Account
To delete a GetReminded account go to the Settings tab in the app and tap the ‘DELETE ACCOUNT’ link at the bottom of the screen. This will permanently remove data stored including first name, email, postcode, and reminder details.
Tip: You can delete a reminder without deleting your entire account.
Steps: Open the reminder card; Tap the 3 dots in the top right; Tap the ‘Delete reminder’ button.
For general enquiries or assistance using the app, email us at [email protected]. When reporting app problems please include your device (iPhone or Android) and software version.
Read the FAQ page to learn more about how the app works.
Watch the explainer video below to see how to create a reminder (to view in fullscreen mode click arrows in the bottom right corner).
We love feedback from the GetReminded community 🙂
Ideas, comments and queries are welcome. Please take a minute to complete this short survey or use video feedback to record a short message.
Don’t forget to submit a review on your app store! Choose Apple or Google Play.
Click here to submit a Google Business Profile review.
For the Product Hunt community, click the button below to write a review.
UK residents can also review GetReminded on the Smart Money People website.