Follow these troubleshooting tips if the app is not working properly, such as it won’t open or repeatedly asks you to log in. Often these issues are caused by the app not synching with your phone’s software version or the stored login credentials.
1. Shut your phone down. After restarting, open the app and log in.
2. If that doesn’t resolve your issue, delete the app completely from the phone, re-install and then log in. Don’t worry all reminders are safely stored and will reappear after login.
Note: If you need to access your reminders immediately, log in to the website (link above) whilst your app issue is being investigated.
For general enquiries or assistance using the app, email us at [email protected]. When reporting app problems please include your device (iPhone or Android) and software version.
Read the FAQ page to learn how the app works.
Watch the explainer video below to see how to create a reminder (to view in fullscreen mode click arrows in bottom right corner).
We love feedback from the GetReminded community 🙂
Ideas, comments and queries are welcome. Please take a minute to complete this short survey or use video feedback to record a short message.
Don’t forget to submit a review on your app store! Choose Apple or Google Play.
For those in the Product Hunt community, click below to write a review.
UK residents can also review GetReminded on the Smart Money People website.