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"I am particularly concerned by reports that consumers are being pushed from discounted market rates to higher- priced standard contracts or non-discounted plans, often without realising it." - Prime Minister Malcolm Turnbull
"If you've been with your existing energy company for more than a year, you must ask for a better deal. The cheapest deals are often reserved for new customers, so keep your retailer on its toes and ask to be treated the same" - Simon Downes from Canstar Blue
“Phone plans are changing all the time...So those people who don’t look at what’s available outside of their phone ownership cycle are missing out, sadly checking what’s available just doesn’t seem to be a consideration for half of us.” - Kenny McGilvary from WhistleOut